At Little21.com, we understand that circumstances may arise where you need to cancel your order or request a refund. Below are the details of our cancellation and refund policy:

Cancellation: Customers can cancel their order within 24 hours of purchase. To cancel an order, please contact us immediately at sales@little21.com with your order details. Orders that have already been processed and shipped cannot be cancelled.

Refund Eligibility:

• Customers are eligible for a refund if they cancel their order within the specified timeframe.
• Refunds may also be issued for returned items that meet our return policy criteria.

Refund Process: Upon receiving and inspecting the return, we will notify the customer regarding the approval status of the refund. If approved, the refund will be processed automatically to the original payment method. Please note that it may take some time for the refund to be reflected in the customer's bank or credit card statement.

Damages and Issues: Customers are advised to inspect their order upon reception. If the item is defective, damaged, or incorrect, they should contact us immediately for a refund or replacement.

Contact Us: If you have any questions or concerns regarding cancellations or refunds, please feel free to contact our customer service team at sales@little21.com. We're here to assist you and ensure your satisfaction with our products and services.